• Check out our "Last Chance To Buy" sale!
Free UK Mainland Delivery over £40* Subscribe for 10% off your first order Locate your nearest Utility store
  • Home
  • Contact Us | Utility Design

Contact Us

Our friendly web sales team are here to help 9am - 5.30pm Monday to Friday.

Tel: 0151 494 9412*
Email: [email protected]

* Covid-19 update : please email where possible and allow up to 48 hours for a reply. Thanks for your patience and understanding.

Customer Service

If you think your query can't be solved via email or chat, you can give the customer service team a call at 0151 494 9412. Our lines are open 9am to 5.30pm, Monday to Friday.

Please note that if you're contacting us regarding a faulty or damaged product you'll need to send us photograph(s) of the damage via email to [email protected] Once this has been received, we'll get in touch as soon as possible.

Next Working Day Delivery View UK delivery options
Delivering to 150 Countries View delivery options
Gift Wrapping Service Available to add at checkout for £2.50

Thank You Messages

"Every part of their service and process is polite, efficient and accurate. Zero complaints what so ever, and continually impressed by this company."

Jul 16th 2024 | Tony

"Great product and great service"

Jul 25th 2024 | Mark R

"Amazing! Awesome range of products, and exceptional customer service! 5 stars and highly recommended."

Jul 12th 2024 | Sally B

"I have used Utility for a number of years and can never fault their products and service levels"

Jun 11th 2024 | Hannah Montague

"Very prompt, emails confirming the order, tracking and confirmation that it was sent. Very happy"

Jun 27th 2024 | Rachel B

"Brilliant and fast service, as always!"

Jun 21st 2024 | Rosanne

Easy to order, competitive pricing, regular updates on order and delivery.

Jul 23rd 2024 | Jasmine

"Utility design is my go to store for Nordic design. Just had 4 hay outdoor chairs delivered. Chairs were in stock and arrived promptly. Good price"

Jun 20th 2024 | Glen