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Contact Us

If you have a query you can contact us in a number of ways:

Order / General Enquiries

Phone: 0151 494 9412
Email: [email protected]
Live Chat*

Please note: All of the above are limited to office hours Monday - Friday.

Stockist Enquiries

Steph Lloyd: [email protected]
Arlene Wheeler: [email protected]
Kate Cowie: [email protected]

Please note: All of the above are limited to office hours Monday - Friday.


* Live Chat : Our live chat is in operation from 9-5 Monday - Friday. Any messages sent outside of these hours will be addressed promptly on the next working day.

Next Working Day Delivery View UK delivery options
Delivering to 150 Countries View delivery options
Gift Wrapping Service Available to add at checkout for £2.50

Thank You Messages

"Every part of their service and process is polite, efficient and accurate. Zero complaints what so ever, and continually impressed by this company."

Jul 16th 2024 | Tony

"Great product and great service"

Jul 25th 2024 | Mark R

"Amazing! Awesome range of products, and exceptional customer service! 5 stars and highly recommended."

Jul 12th 2024 | Sally B

"I have used Utility for a number of years and can never fault their products and service levels"

Jun 11th 2024 | Hannah Montague

"Very prompt, emails confirming the order, tracking and confirmation that it was sent. Very happy"

Jun 27th 2024 | Rachel B

"Brilliant and fast service, as always!"

Jun 21st 2024 | Rosanne

Easy to order, competitive pricing, regular updates on order and delivery.

Jul 23rd 2024 | Jasmine

"Utility design is my go to store for Nordic design. Just had 4 hay outdoor chairs delivered. Chairs were in stock and arrived promptly. Good price"

Jun 20th 2024 | Glen