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Careers At Utility

At Utility, we don't see coming to work as just a job - we see it as a career, a career where you are part of a great team, passionate about what we sell (awesome and fun design), how we sell it (with big dollops of enthusiasm) and who we sell it to (our hugely valued and loyal customers). The Utility Team are bound together by a love of everything that we sell, our 'non-corporate' company ethos and a relaxed work environment. We seek to recruit outgoing and energetic team players who can share our design passion and make their own unique contribution to the Utility brand by building a rapport with customers and colleagues alike. This makes Utility a great place to be - whichever side of the counter you are on!

To join our team you must have previous relevant experience and demonstrate dedication, loyalty and commitment.

What we offer:

  • 35% Employee Discount Online and Instore
  • 28 days holidays + increased holiday allowance after 1 year of service
  • Auto-enrollment into our Pension Scheme
  • On-the-job training and development
  • Social events, including Christmas Party

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There are currently 4 active vacancies across 2 locations.

If you think you tick all the Utility boxes, please email your CV and a cover letter, along with the vacancy title to [email protected] 

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Chester

Position: Retail Store Manager, Chester

Permanent, Full Time, 45 per week (5 out of 7 days depending on weekly rota)
Salary: TBA

We are looking for an enthusiastic and reliable full time Retail Store Manager to join our team in our new Chester gift store.

The successful candidate will have a minimum of 2 years previous retail management experience and be able to consistently demonstrate excellent leadership and effective communication skills. They will be responsible for supporting the Retail Director and oversee and organise personal and staff workloads. The successful applicant must be passionate about the brand and be focussed on driving sales to reach store targets.

They will motivate their team and lead by example showing a focus for excellent customer service with a view to maximising sales opportunities. The successful applicant will be well presented and perform their duties in a professional and positive manner.

Closing date: Friday March 28th

Please send your CV and Cover Letter to [email protected]

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Chester

Position: Retail Assistant Manager, Chester

Permanent, Full Time, 45 per week (5 out of 7 days depending on weekly rota)
Salary: TBA

We are looking for an enthusiastic and reliable full time Retail Store Manager to join our team in our new Chester gift store.

The successful candidate will have at least 2 years previous retail experience and be able to consistently demonstrate excellent leadership and effective communication skills. They are responsible for supporting the Store Manager and overseeing and organising personal and staff workloads. The successful candidate must be passionate about the brand and enthusiastic towards driving sales.

They will motivate their team and lead by example showing a focus for excellent customer service with a view to maximising sales opportunities. The successful applicant will be well presented and perform their duties in a professional and positive manner.

Closing date: Friday March 28th

Please send your CV and Cover Letter to [email protected]

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Chester

Multiple Positions: Retail Sales Assistants, Chester

Permanent, Full Time, up to 45 Hours per week  (5 out of 7 days depending on weekly rota)

We are looking for enthusiastic and reliable full time Sales Assistants to join our Utility team in our new gift store in Chester.  The candidates must be available to work week days, evenings and weekends. The successful candidates will provide a genuinely warm welcome to every customer and exceed their expectations at all times. They must show how they can build a rapport with customers to maximise sales opportunities. They will also demonstrate excellent team work and effective communication skills and have the ability to work well using their own initiative. The successful applicants will be well presented at all times and perform their duties in a professional and positive manner.

Closing date: Friday March 28th

Please send your CV and Cover Letter to [email protected]

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Liverpool

Position: Delivery Driver/Warehouse Assistant

Permanent, Full Time, 45 Hours (Monday -Friday)
Salary: TBA

At Utility, it is our mission to deliver the ultimate shopping experience for customers seeking design led gifts, furniture and home accessories in-store and online. We recruit enthusiastic team members at Head Office and the warehouse that have a passion for the Utility brand. Our Delivery Drivers are team players that enjoy working in a fast paced and exciting environment. To join our team, you must have previous experience in a similar role and demonstrate dedication, loyalty and commitment.

A Utility delivery driver is responsible for delivering a wide variety of items, including furniture, lightning and gifts. They will represent Utility in a professional manner to ensure customer satisfaction. Those looking to work for a growing independent company would be well suited to this role. You will be working with a team who are dedicated to delivering outstanding performance and take pride in everything they do.

Closing date: Friday March 28th

Please send your CV and Cover Letter to [email protected]

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Next Working Day Delivery View UK delivery options
Delivering to 150 Countries View delivery options
Gift Wrapping Service Available to add at checkout for £2.50

Thank You Messages

"Every part of their service and process is polite, efficient and accurate. Zero complaints what so ever, and continually impressed by this company."

Jul 16th 2024 | Tony

"Great product and great service"

Jul 25th 2024 | Mark R

"Amazing! Awesome range of products, and exceptional customer service! 5 stars and highly recommended."

Jul 12th 2024 | Sally B

"I have used Utility for a number of years and can never fault their products and service levels"

Jun 11th 2024 | Hannah Montague

"Very prompt, emails confirming the order, tracking and confirmation that it was sent. Very happy"

Jun 27th 2024 | Rachel B

"Brilliant and fast service, as always!"

Jun 21st 2024 | Rosanne

Easy to order, competitive pricing, regular updates on order and delivery.

Jul 23rd 2024 | Jasmine

"Utility design is my go to store for Nordic design. Just had 4 hay outdoor chairs delivered. Chairs were in stock and arrived promptly. Good price"

Jun 20th 2024 | Glen